Privacy policy
Who we are
Albino Geek Services Ltd. operates albinogeek.com. For privacy requests, use the Contact page.
What we collect and why
Contact form: If you use /contact, we collect what you submit (for example name, email, message, and any optional fields such as company or topic). We use this only to read and respond to your inquiry and to operate our business (including security and fraud prevention). We do not sell personal information or use it for third-party behavioural advertising.
Orders and email: If you purchase or correspond with us about an order, we process the information needed to deliver the product or service, communicate with you, and meet legal, tax, and accounting obligations.
Analytics:If Plausible Analytics is enabled (environment-gated), we receive aggregated page-view statistics. The configuration is designed to avoid cookies and personal identifiers; see Plausible's privacy information for how their service works.
Disclosure and processors
We use service providers as processors where needed to run the site: for example transactional email (Mailgun), hosting (DigitalOcean App Platform), payments and fulfillment partners shown at checkout, and optional analytics as described above. They receive information only as needed to provide those services. We do not allow them to use your data for their own marketing.
Retention
We keep contact and order-related information only as long as needed for the purposes above, including a reasonable period for follow-up, dispute resolution, and legal record-keeping. When retention is no longer required, we delete or de-identify information where feasible.
Email service provider
Contact-form messages are delivered via Mailgun. Mailgun retains delivery logs for approximately 1 day on our Foundation plan. We retain copies of inbound inquiries only as long as needed to respond and complete the transaction.
Safeguards
We use administrative, technical, and organizational measures appropriate to the sensitivity of the information we hold. No method of transmission or storage is perfectly secure; we work to reduce risk in line with common practice for a small business.
Your rights and questions
Depending on applicable law, you may have rights to access, correct, withdraw consent, or delete personal information, subject to legal exceptions. Submit your request via the Contact page; we will respond within a reasonable time (we typically aim for 30 days or sooner). If we cannot complete a request, we will explain why where the law requires.
Canadian privacy framework
We aim to meet Canadian expectations for accountability, identifying purposes, consent, limiting collection, use, and disclosure, accuracy, safeguards, openness, individual access, and challenge mechanisms, as described in guidance on the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and related resources from the Office of the Privacy Commissioner of Canada. Depending on your location and our activities, provincial private-sector statutes may also apply (for example in British Columbia or Alberta).
Marketing communications consent (CASL)
We do not currently offer a newsletter or other marketing email list. When one launches, we will collect explicit opt-in consent separately from the contact form, in accordance with Canada's Anti-Spam Legislation (CASL). The opt-in will be a distinct, unchecked checkbox with clear language identifying the sender, the nature of the communications, and instructions for withdrawing consent at any time.
Quebec residents
If you reside in Quebec, the provincial private-sector framework (including the modernized Act respecting the protection of personal information in the private sector, commonly referenced as Law 25) may give you additional or different rights. Submit requests via the Contact page; we will address Quebec-specific requirements where they apply to you.
Updates
We may update this policy from time to time. The "Last revised" date at the top reflects the latest version.